Track Your Order

When your order is dispatched, we will send a shipping confirmation email containing your tracking information.

Tracking Updates

Tracking may take a short time to appear after the parcel is handed to the carrier. International shipments may also pause temporarily while moving between carriers or clearing customs.

Need Assistance?

If tracking has not updated or you have a delivery concern, email support@julaclaw.com with your order number and tracking number.

Estimated delivery times and customs information are available in our Shipping Policy.